Setup Guide

How Delivery Works in China

A practical guide to food delivery, package delivery, apartment addresses, pickup points, couriers, Taobao, JD, and Meituan in Shenzhen.

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How delivery works in China

Delivery in Shenzhen is fast and cheap once your address, phone number, payment, and building instructions line up.

Food delivery

Food delivery runs through Meituan and Ele.me. You need a Chinese phone number, a payment method that goes through, and an address written in Chinese with building, unit, compound, and a nearby landmark.

Package delivery

Packages may go to:

  • your door;
  • building reception;
  • a smart locker;
  • a nearby pickup station;
  • the management office;
  • a courier who calls you directly.

Address checklist

  • district;
  • street or road;
  • compound or building name;
  • building number;
  • floor and room number;
  • recipient name;
  • Chinese phone number;
  • delivery note.

Common problems

  • foreign phone number not accepted;
  • address entered in English only;
  • courier cannot reach you;
  • building blocks delivery to door;
  • package goes to a pickup station and you do not know which one;
  • name mismatch with ID for certain packages.

CTA

Set up your delivery stack with your apartment