How to set up home internet in Shenzhen

Home internet is straightforward when the building, landlord, provider, and install slot line up. It turns painful when nobody checked any of that before move-in.

What to check before signing a lease

• Which providers serve the building?
• Is there an existing line?
• Who owns the router or modem?
• Is the previous tenant’s account still active?
• Does the landlord help with installation?
• Is the building old or hard to wire?
• Is the apartment suitable for a home office?
• Where will the router physically sit?

Setup process

1. Confirm provider availability.
2. Gather passport, phone number, address, and landlord information.
3. Choose package.
4. Book installation.
5. Confirm whether equipment is included.
6. Test speed near router and in work areas.
7. Set up mesh, wired connection, or better router if needed.
8. Create a mobile backup plan.

Common issues

• weak signal in bedrooms or office area;
• bad router placement;
• old building wiring;
• landlord does not know account details;
• previous tenant left unpaid balance on the line;
• installation timing conflicts with move-in;
• upload speed too slow for work calls or large files.

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