Setup Guide

How to Receive Packages in China

Guide to receiving packages in Shenzhen: Chinese address format, phone number, smart lockers, pickup stations, building reception, ID checks, and delivery problems.

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How to Receive Packages in China guide image

How to receive packages in China

Packages in Shenzhen run smoothly once your address, phone number, payment method, and pickup flow are sorted.

Package checklist

  • Chinese phone number;
  • complete Chinese address;
  • building and room number;
  • recipient name;
  • pickup station awareness;
  • courier call readiness;
  • payment method if cash-on-delivery or fee applies;
  • ID available for certain shipments.

Smart lockers and pickup stations

If the courier never knocks, do not panic. Most packages go to a building locker or a nearby pickup station. You get a code by SMS or in the courier app.

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